Updates

For information on COVID-19 please visit the Ottawa Public Health website.

Proof of vaccination 

As of March 1, 2022 proof of vaccination is not required to access many events and programs at the Shenkman Arts Centre.  

Proof of Vaccination is not required

• To attend a class or camp with the City of Ottawa and the Gloucester Pottery School.
   
• To attend most theatre events

Proof of Vaccination is required

• To attend a class or camp with the Ottawa School of Art and the Ottawa School of Theatre until further notice.
   
• While proof of vaccination is no longer required at our theatres some producers and presenters may opt to continue the practice for their events. A proof of vaccination notice will be on the event page if it is required, and ticket holders will be notified.

Required proof

• Please bring your enhanced certificate confirming you are fully vaccinated. Fully vaccinated means you have received at least two doses of a Health Canada approved vaccine at least 14 days prior.  
• Valid identification that shows name and date of birth and has been issued by an institution or public body. 

Exceptions 

• Children 11 and under do not need to show proof of vaccination.
• For youth who turn 12 in 2022, there is a grace period of 12 weeks from their birthday when they do not need to show proof of vaccination. 
• As of January 10, patrons with a documented medical exemption from a doctor or nurse practitioner will need to show the medical exemption with a certificate that includes a QR code.  
• Brief entry to use the washroom, pick up a participant, seek information, or make a payment does not require proof of vaccination.

City of Ottawa Proof of Vaccination information

Masks

As of March 21, 2022 masks are not required to access many events and programs at the Shenkman Arts Centre. You may choose to continue wearing a mask.  We encourage you to do what makes you feel safest. Masks are strongly encouraged for programs where participants may be at higher risk. For more information, visit Ottawa Public Health’s new webpage on "Reducing the risks from COVID-19".

Masks are not required

• To attend a class or camp with the City of Ottawa..
• To attend most theatre events

Masks are required

• To attend a class or camp with the Ottawa School of Art, the Ottawa School of Theatre, and the Gloucester Pottery School until further notice. Please contact the resident partner for information about their classes. 
• While masks are no longer required at our theatres some producers and presenters may opt to continue the practice for their events. A mask notice will be on the event page if it is required, and ticket holders will be notified.

City of Ottawa COVID-19 Safety measures

Instructional Programming 

Classes + Camps

Information on City of Ottawa in-person and virtual classes is available at ottawa.ca/recreation

Please contact the resident partner for information about their classes. 

Rentals 

Please contact locationshenkmanrentals@ottawa.ca for availability.

Theatres

The theatres at the Shenkman Arts Centre are open at 100% capacity in accordance with current federal, provincial and local health regulations.

If an event is cancelled or postponed, ticket buyers will be contacted. Refunds due to a date change are available up to 30 days after notification, unless an alternate date is indicated in the notice.

Box Office

Telephone: 613-580-2700
Toll-Free: 1-866-752-5231
E-mail: shenkmanartscentre@ottawa.ca

Online:

24/7

By phone:

Monday to Saturday : 8:30 am to 10 pm
Sunday : 8:30 am to 8 pm

In person

Monday to Saturday : 8:30 am to 10 pm
Sunday : 8:30 am to 8 pm

Building hours

Monday to Saturday : 8:30 am to 10 pm
Sunday : 8:30 am to 8 pm